Privacy Policy

Last updated on July 8, 2024

Welcome to Ucentrics AG ("we", "our", "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.ucentrics.com (the "Site"). It also outlines your rights regarding your personal data. By using our Site, you agree to the collection and use of information in accordance with this policy.

1.  Information We Collect

1.1. Personal Information

When you visit our Site, we may collect personal information that you voluntarily provide to us, such as your name, email address, and any other information you choose to provide when filling out forms on our Site.

1.2. Non-Personal Information

We may also collect non-personal information about your visit to our Site, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

2. Data Subject Rights

You have the following rights regarding your personal data:

  • Access: You have the right to access the personal data that we hold about you.
  • Portability: Where the automated processing of your information is based on consent and not technically necessary, you have the right to receive the personal data concerning you which you have provided to us, in a structured, commonly used, and machine-readable format.
  • Rectification: If any of your personal data is inaccurate or incomplete, you have the right to have it corrected or updated.
  • Erasure: You have the right to request the deletion of your personal data under certain circumstances, such as when it's no longer necessary for the purpose it was collected.
  • Processing: You can object to the processing of your personal data, including profiling, in certain situations such as direct marketing.
  • Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing, including profiling, which significantly affect you.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: When you have given your consent for us to process your personal data for specific purposes.
  • Contract: When the processing is necessary for the performance of a contract to which you are a party.
  • Legal Obligation: When we need to process your personal data to comply with a legal obligation.
  • Legitimate Interests: When the processing is necessary for our legitimate interests and your interests and fundamental rights do not override those interests. Temporary storage of data is necessary during the course of a visit to our Site in order to enable the Site to be delivered. Further storage in log files takes place in order to ensure the functionality of the Site and the security of the information technology systems. Our legitimate interest in processing the data also lies in these purposes.

4. How and why We Use Your Information

We may use the information we collect in the following ways:

  • To operate and maintain our Site.
  • To improve your experience on our Site.
  • To respond to your comments, questions, and requests.
  • To send you updates, marketing communications, and other information that may be of interest to you, in accordance with your preferences.
  • To monitor and analyze usage and trends to improve our Site.
  • To comply with legal obligations.
  • To conduct recruiting.
  • To deliver and improve our services.
  • Perform user analysis and insights (with consent, where legally required). This includes using log files, cookies, and other technologies as detailed in our Cookie Policy.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period will be determined by considering the nature and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process your data.

6. Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your personal information. We may share your information with trusted third parties who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and to process your information in compliance with legal and regulatory obligations. We may also release your information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect our or others' rights, property, or safety.

7. International Data Transfers

Your personal data may be transferred to and stored in countries outside the European Economic Area (EEA), including the United States of America. We ensure your data is protected by transferring it only to countries with adequate protection or by using approved safeguards such as standard contractual clauses.

8. Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

9. Automated Decision-Making

We do not engage in automated decision-making, including profiling, that produces legal effects concerning you or similarly significantly affects you.

10. Cookies

Our Site may use "cookies" to enhance user experience. You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly. For more detailed information about the cookies, please visit our Cookie Policy page.

11. Third-Party Links

Our Site may contain links to third-party websites. We do not control and are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately upon posting to the Site. The date of the last update will be indicated at the top of this page.

13. Right to Withdraw Consent

If we are relying on your consent to process your personal data, you have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you.

14. Lodging a Complaint

If you have any concerns about our use of your personal data, you have the right to lodge a complaint with a data protection authority. For more information, please contact your local data protection authority in the EEA.

15. Data Controller Information

Ucentrics AG is the data controller responsible for your personal data. If you have any questions or concerns about how we handle your data, you can contact us using the form or our email available on our website at the Contact page.

16. Contact Us

If you have any questions about this Privacy Policy, please contact us using the form or our email available on our website at the Contact page.